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Ausoffice supplies Terms and Conditions

 

Last updated: 08/04/2026

These Terms and Conditions ("Terms") govern your use of the website ausofficesupplies.com.au (the "Site") and all related services, products, and information provided by AusOffice Supplies ("we," "us," or "our").

By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site.

 

1. General

 

  • Company Details: We are AusOffice Supplies, an Australian company. You can contact us by email at [email protected], by phone at 0414 327 045, or by mail to our registered business address.
  • Changes to Terms: We reserve the right to update or modify these Terms at any time. We will post the revised Terms on our Site and update the "Last updated" date. Your continued use of the Site after any changes means you accept the new Terms.
  • Eligibility: Our services are intended for individuals who are at least 18 years old. If you are under 18, you must have the consent of a parent or legal guardian to use this Site.

 

2. Australian Consumer Law (ACL)

 

Nothing in these Terms and Conditions is intended to exclude, restrict, or modify any rights you have under the ACL. Our goods and services come with guarantees that cannot be excluded under Australian law.

  • Consumer Guarantees: As a consumer, you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
  • Acceptable Quality: Products we sell must be of acceptable quality, fit for their intended purpose, and match the description provided. If a product fails to meet these guarantees, you have a right to a remedy.

 

3. Products and Pricing

 

  • Product Information: We strive to display accurate product information, including descriptions, specifications, and images. However, we do not guarantee that all information is free from errors or that your display will accurately reflect product colours.
  • Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
  • Pricing: All prices are in Australian Dollars (AUD) and are subject to change without notice. We reserve the right to correct any pricing errors even after an order has been placed.

 

4. Orders and Payment

 

  • Placing an Order: By placing an order on our Site, you are making an offer to purchase the products. We will send you an email confirmation once your order is accepted and processed.
  • Payment: We accept payment via Visa, Mastercard, and PayPal. You agree to provide current, complete, and accurate payment information.
  • Refusal of Order: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

 

5. Shipping and Returns

 

  • Shipping: Please refer to our separate Shipping Policy for information on shipping methods, costs, and delivery times.
  • Returns and Refunds: Please refer to our separate Refund and Return Policy for details on your rights and our process for returns, refunds, and warranties under the ACL.

 

6. Intellectual Property

 

  • All content on our Site, including text, graphics, logos, images, and software, is the property of AusOffice Supplies or our licensors and is protected by Australian and international intellectual property laws.
  • You may not reproduce, copy, distribute, or create derivative works from our content without our express written permission.

 

7. User Accounts

 

  • If you create an account on our Site, you are responsible for maintaining the confidentiality of your account details and password.
  • You agree to accept responsibility for all activities that occur under your account. We reserve the right to terminate accounts, remove or edit content, or cancel orders at our discretion.

 

8. Disclaimer and Limitation of Liability

 

  • Disclaimer: Our Site and services are provided on an "as-is" and "as-available" basis. We do not guarantee that the Site will be uninterrupted, error-free, or free from viruses.
  • Limitation of Liability: To the maximum extent permitted by Australian law, AusOffice Supplies, its directors, employees, and agents will not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, our Site or products. This does not exclude our liability for consumer guarantees under the ACL.

 

9. Privacy

 

  • We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our Site, you consent to the practices described in our Privacy Policy.

 

10. Governing Law

 

  • These Terms are governed by and construed in accordance with the laws of Queensland, Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Queensland and the Commonwealth of Australia.

 

11. Contact Us

 

If you have any questions about these Terms, please contact us at [email protected].